Cookies Policy

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies do not usually contain information that directly identifies you, such as your full name or contact details. They may, however, be linked with other information that we hold about your account or use of our services.

Cookies can make websites work properly, help remember your preferences and provide information about how a website is used. Some cookies are placed by Roo Casino, while others may be placed by service providers or technology partners that support website operations. Similar technologies, including pixels, tags, scripts, local storage and device identifiers, may be used for comparable purposes.

A cookie may be a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains available can vary according to its purpose and your browser or device settings.

2. How Roo Casino uses cookies

Roo Casino may use cookies and similar technologies to support, protect and improve the website and related online services. The information collected through these technologies may be combined with information provided when you create or use an account, where this is permitted and necessary for the relevant purpose.

Essential cookies

Essential cookies are needed for important website functions. They may help with account access, page navigation, session management, security checks, fraud prevention, responsible access controls and the delivery of requested services. Without these cookies, parts of the website may not operate correctly or securely. These cookies are generally necessary for the website to function and may not be available for disabling through ordinary preference tools.

Preference and functionality cookies

Preference cookies help remember choices you make, such as language, region, display settings or other selections. They can make future visits more convenient by reducing the need to enter the same preferences repeatedly. If you remove or block these cookies, some settings may need to be selected again and certain features may not operate in the way you expect.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are visited, how long users spend on pages, how visitors move through the site and whether an error has occurred. This information is generally used in an aggregated or pseudonymous form to measure performance, identify improvements and make the website easier to use.

Security and fraud prevention technologies

Cookies and related technologies may be used to help protect accounts, detect unusual activity, prevent misuse and support compliance processes. These technologies can assist with identifying repeated or automated requests, protecting login sessions and investigating activity that may present a security or integrity risk.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, understand interactions with promotional content and show information that is more relevant to your interests. These cookies may be placed by Roo Casino or by selected third parties acting on our behalf. Marketing cookies are not required for basic website access, and your available choices may depend on the preference tools, browser or device you use.

3. Third-party cookies and services

Some website features may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as website measurement, security, payment support, content delivery, customer assistance or advertising measurement. A third party may collect information about your browser, device, approximate location, pages visited or interactions with a service.

Third-party cookies are controlled by the relevant third party and may be subject to that provider's own privacy or cookie policy. Roo Casino does not control every technology used by external providers. You should review the relevant provider information if you want to understand how that provider collects, uses or shares information.

Links to external websites or services may be provided for convenience. When you leave the Roo Casino website, the privacy and cookie practices of the external website will apply. We recommend checking those terms before providing personal information or accepting cookies on another website.

4. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use that tool to accept optional cookies, refuse optional cookies or select particular categories. Your choices may be stored in a cookie so that the preference tool does not appear on every visit.

You can also manage cookies through your internet browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. The exact steps vary between browsers and devices, so you should check the help information provided by the relevant manufacturer or browser provider.

• Blocking essential cookies may prevent some website features from working or may affect account and security functions.
• Deleting cookies may remove saved preferences and require you to make selections again.
• Cookie controls on one browser or device may not apply to other browsers or devices.
• Opting out of advertising cookies may not stop all advertising; it may simply make advertising less tailored to your interests.
• Some technologies may continue to operate where they are necessary for security, legal compliance or the delivery of a service you request.

If you use a shared device, remember that changing cookie settings may affect other people who use that device. You should also sign out of your account and take other reasonable steps to protect your information, particularly when using a public or shared computer.

5. Privacy, updates and questions

Information collected through cookies may be personal information where it can reasonably be connected with you or your account. Roo Casino handles personal information in accordance with applicable Australian privacy requirements and our Privacy Policy. The Privacy Policy provides further information about the types of personal information that may be collected, how it may be used and disclosed, how information is protected and the choices available to you.

Cookie information may be retained for as long as reasonably necessary for the purpose for which it was collected, including website operation, security, analytics, record keeping or compliance. Retention periods may vary depending on the type of cookie, the relevant service and applicable requirements.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, services, legal requirements or our information practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically so that you remain aware of how cookies are used.

If you have questions about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the available support or contact options on the Roo Casino website. Do not send sensitive account or payment information through an unsecured channel unless you are instructed to do so through an authorised support process.